Help
Hey there, problems with Swiperino? Check our FAQ. If there's no answer there for your question send us an email to the email below.
Email: LoadingEmail@JustAmoment.com
Customer support offered in English and Japanese.
Swiperino Site Health Status
Does Swiperino collect any of my personal or match data from Tinder?
We here at Swiperino believe strongly in the protection of your data. We do not collect, store or save any information on your Tinder profile. We only count the number of likes Swiperino has made and the AI messaging feature collects the names of users to notify you of a match. If this ever changes in the future we will make sure it's only with explicit consent from each user.
I want to cancel my subscription. Are there any cancelation fees?
You can cancel your subscription at anytime for free. There's no cancelation fee.
I'm having trouble setting up Swiperino, where can I find help?
How To Use shows you how to get started. You can also contact us via our
Help page if you're still having trouble.
Do my AI messages received via a subscription roll over to the next month if I don't use them?
No, AI messages received via a subscription reset each month. If you'd like AI Messages that never reset, please purchase them via the AI Chat Tab.
What forms of payment do you accept?
We accept purchases via all major Credit Cards and PayPal.
I want to cancel my subscription. Can I get a refund?
Swiperino does not offer refunds for cancelled subscriptions.
I have a question that isn't here
Can I change my email address?
Currently, you cannot change your email address. If there's some sort of issue please send us an email via our
Help page.
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Email us at LoadingEmail@JustAmoment.com for help and/or questions
Customer support offered in English and Japanese.