Hey there, problems with Swiperino? Check our FAQ. If there's no answer there for your question send us an email to the email below.
Frequently Asked Questions
- I'm having trouble setting up Swiperino, where can I find help?
- Does Swiperino collect any of my personal or match data from Tinder?We here at Swiperino believe strongly in the protection of your data. We do not collect/store or save any information on your Tinder profile or profiles you have matched with. We only count the number of likes Swiperino has made. If this ever changes in the future we will make sure it's only with explicit consent from each user.
- What forms of payment do you accept?We accept purchases via all major Credit Cards. If there's a different method you'd like to use please let us know so that we can prioritize implementing that method. You can contact us via our Help page.
- I want to cancel my subscription. Can I get a refund?Swiperino does not offer refunds for cancelled subscriptions.
- I have a question that isn't here
- Can I change my email address?Currently, you cannot change your email address. We'll implement this feature at a later date.
- I accidentally bought the annual plan instead of the monthly plan, can I switch?We cannot change plans once they've been started.
- I purchased premium status but my account is still not premium statusPlease first verify that you have sufficient funds in your bank account and that the bank allowed the transaction. Your account will be upgraded to premium status after the payment is cleared. If payment has cleared and your account still has not been upgraded, please contact us via the help page
Email us at LoadingEmail@JustAmoment.com for help and/or questions