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Hey there, problems with Swiperino? Check our FAQ. If there's no answer there for your question send us an email to the email below.

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Frequently Asked Questions
  • Does Swiperino collect any of my personal or match data from Tinder?
    We here at Swiperino believe strongly in the protection of your data. We do not collect, store or save any information on your Tinder profile. We only count the number of likes Swiperino has made and the AI messaging feature collects the names of users to notify you of a match. If this ever changes in the future we will make sure it's only with explicit consent from each user.
  • I want to cancel my subscription. Are there any cancelation fees?
    You can cancel your subscription at anytime for free. There's no cancelation fee.
  • I'm having trouble setting up Swiperino, where can I find help?
    How To Use shows you how to get started. You can also contact us via our Help page if you're still having trouble.
  • Do my AI messages received via a subscription roll over to the next month if I don't use them?
    No, AI messages received via a subscription reset each month. If you'd like AI Messages that never reset, please purchase them via the AI Chat Tab.
  • What forms of payment do you accept?
    We accept purchases via all major Credit Cards and PayPal.
  • I want to cancel my subscription. Can I get a refund?
    Swiperino does not offer refunds for cancelled subscriptions.
  • I have a question that isn't here
    Feel free to look over our Privacy Policy and/or Terms of Use. You can also contact us via our Help page.
  • Can I change my email address?
    Currently, you cannot change your email address. If there's some sort of issue please send us an email via our Help page.
  • I accidentally bought the annual plan instead of the monthly plan, can I switch?
    We cannot change plans once they've been started.
  • I purchased Premium but my account is still not Premium status
    Please first verify that you have sufficient funds in your bank account and that the bank allowed the transaction. Your account will be upgraded to premium status after the payment is cleared. If payment has cleared and your account still has not been upgraded, please contact us via our Help page